The Fairfield Way
Our mission is “to pursue the highest levels of fire and life safety services for our community in order to minimize loss of life and property.” We exist to protect our community. Both labor and management of the Fairfield Fire Department have agreed the most important aspect of pursuing our mission is to develop and foster strong working relationships. Our department has been using the Fairfield Fire Department Way (FFD Way), since the spring of 2001. This model has allowed labor and management to work cooperatively on issues of planning, problem solving and change management. The FFD Way does not replace the negotiating process between the city and the unions.
The FFD Way model is comprised of nine co-chair teams. Each team is made up of representatives of both labor and management. When all teams meet collectively, the combined group is called the correlation team. The co-chair team comprised of the chief and union president has oversight responsibility for the correlation team. Of the eight remaining co-chair teams, each represents a major area of the department as follows: administration, operations, fire prevention and public education, facilities and communications, training, equipment, and E.M.S. and health and safety.
The correlation team develops short and long range plans at the annual planning retreat. It also meets quarterly to review established plans for progress and to discuss any areas of concern. The co-chair teams meet as needed, typically monthly, to work on plans, share information and receive input from members.
We are committed to excellence internally and externally, not to doing “just good enough” to get by, or to damaging and destroying each other as we proceed through our work lives. It is our positive commitment to quality service and to each other that has made us what we are today, and through constant assessment and change will sustain us in the future.
The FFD Way defines the department’s personnel philosophy and organization culture:
- Providing the Best Service to Customers
- Providing the Best Support to Members
- Members Fitting Certain FFD Characteristics
- Managing Change/Always Improving
- Members Being Responsible for the Organization
- Promoting and Supporting the FFD Way
- Passing on Tradition and Leaving No One Behind