Have you ever thought…If I could just get in to pay my water bill before I go to work, I wouldn’t have to leave work early…which never happens?
Finance staff noticed that they often had people waiting when they arrived to open the window at 8 a.m., but rarely had anyone come to the window after 5 p.m. Therefore, staff suggested shifting the window hours by 30 minutes to try to help those folks that can make it in before work.
Effective May 1, the Finance window on the first floor of City Hall will open for business at 7:30 a.m. and close at 5 p.m. This adjustment is expected to further reduce lines at the window, which began getting shorter after Finance added the outdoor kiosk, online bill pay, and payment access at 7-Eleven stores.
All other business counters throughout City Hall will continue their usual hours of operation.