EDUCATION/EXPERIENCE:

• 1 year experience working as a police, fire or emergency medical Dispatcher is required.
• Education equivalent to completion of the twelfth grade is required.

LICENSE AND CERTIFICATE:

• A P.O.S.T. Public Safety Dispatch Certificate is required. Must be able to obtain Emergency Medical Dispatch Certificate within one year of hire.

OTHER REQUIREMENTS:

• Employees hired as Dispatcher I are required to meet the requirements of and promote to Dispatcher II by the end of the 12-month probationary period.
• Must be at least 18 years of age at time of hire.
• Candidates will be required to pass a thorough background investigation.
• Must be able to maintain the same level of security as when first hired. Failure to maintain this level of security clearance is grounds for dismissal.

Work is performed in the Communications Center in the Police Department. The environment includes exposure to stressful situations; work will involve pressure generated by the necessity for appropriate and timely response and follow-up required by emergency and routine events that often occur simultaneously. Dispatchers are assigned to shifts on a rotating basis including day, swing or graveyard, depending upon department needs. Work will include shift assignments on weekends and holidays.

Primarily sedentary work requiring the ability to sit for long periods of time and manual dexterity to sufficiently operate computer keyboards. Requires good vision, the ability to hear well enough to receive information over the telephone and radio amid background noise, and verbal clarity. Work will also involve bending, twisting, turning and reaching.

Based on the information provided in the application documents, the best-qualified applicants will be invited for further examination. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the examination may consist of an application screening, written and/or practical exam, oral interview, or any combination. This position requires a thorough background investigation, polygraph examination, psychological assessment, and a medical exam prior to appointment.